Occupational Certificate: Commercial Floor Cleaner

Purpose

The purpose of this part-qualification is to prepare a learner to function as the Commercial Floor Cleaner.

A Commercial Floor Cleaner cleans and maintains different types of floors surfaces in commercial environment. In addition, learner attributes (including communication) will be integrated in the learning process. Learners will have to prove competence of the above knowledge, skills, attitudes, responsibilities. And tasks imbedded in the exit level outcomes.

A qualified learner will be able to

• Plan and prepare to clean commercial floors.
• Clean commercial floors

Rationale

This part-qualification is important to address the skills of the current and future employees serving all forms of commercial enterprises. Many commercial entities draw commercial cleaners from a unique group of semi-literate people in the country. The employees are currently trained using unit standard from various qualifications but the occupation itself does not have focused and formalised training programme.

The need for formalisation of the qualification was emphasised by many role players that included Black Economic Empowerment Cleaning Association (BEECA), Professional Body for Environmental Hygiene (PBEH) and National Contract Cleaners Association (NCCA). The skills acquired by the qualified commercial cleaner will remain important boost for the multiple sectors.

The qualified employees will enhance commercial value offering and improve the customer experiences for most commercial cleaning offerings. The young people drawn into this sector will improve not only their cleaning skills but also serve the country broadly across different sectors. The skills gained can be used in various economic sectors to enhance hygienic working environment and improve health and safety standard in the commercial environment.

Opportunities for growth are abundant for many qualified people. Not only will they have a qualification that can very easily enable them to move horizontally as butlers amongst others but vertically into supervisory roles in many contracted commercial cleaning companies. This qualification will contribute to the full development of the learner within the commercial industry by providing recognition, further mobility, and transportability within the sector.

This part-qualification forms part of a suite of related qualifications in a commercial cleaning occupational pathway. Learners wishing to become a Commercial Cleaner can enrol for this qualification (Occupational Qualification: Commercial Cleaner, Level 1) or alternatively first enrol for the following part qualifications:

• Commercial Kitchenette Cleaner Level 1.
• Commercial Ablution Cleaner Level 1.
• Above Surface Cleaner Level 1.

Should such a learner wish to, at a later stage, enrol for the Occupational Certificate: Commercial Cleaner he/she will be granted recognition for modules already completed (CAT). In a similar manner, learners will be able to move from the any of the part qualifications to the Commercial Cleaning pathway.

Recognition of Prior Learning (RPL)

• Learners will gain access to the part-qualification through RPL for Access as provided for in the QCTO. RPL Policy. RPL for access is conducted by accredited education institution, skills development provider or workplace accredited to offer that specific qualification/part qualification.
• Learners who have acquired competencies of the modules of a qualification or part-qualification will be credited for modules through RPL.

RPL for access to the external integrated summative assessment

Accredited providers and approved workplaces must apply the internal assessment criteria

specified in the related curriculum document to establish and confirm prior learning.

Accredited providers and workplaces must confirm prior learning by issuing a statement of result.

Entry Requirements

The minimum entry requirement for this part-qualification is

• Open Access.

This part-qualification is made up of compulsory Knowledge, Practical Skill and Work Experience Modules

Knowledge Modules

• 811201-000-00-KM-01 Introduction to the World of Work, Level 1, 6 Credits
• 811201-000-00-KM-04 Commercial Cleaning Equipment, Chemicals and Consumables, Level 1, 5 Credits.
• 811201-000-00-KM-07 Basics of Cleaning Commercial Floor Surface, Level, 4 Credits.

Total number of credits for Knowledge Modules: 15

Practical Skill Modules

• 811201-000-00-PM-01 Complete Before Shift Duties, Level 1, 3 Credits.
• 811201-000-00-PM-06 Clean Floor Surfaces, Level1, 6 Credits.
• 811201-000-00-PM-07 Check and Confirm Completed Tasks, Level 1, 5 Credits.

Total number of credits for Practical Skill Modules: 14

Work Experience Modules

• 811201-000-00-WM-01 Procedures for Completing Before Shift Duties, Level 1, 4 Credits.
• 811201-000-00-WM-06 Procedures for Cleaning Floor Surfaces, Level 1, 10 Credits.
• 811201-000-00-WM-07 Procedures for Checking and Confirming Completed Tasks, Level 1, 6 Credits.

Total number of credits for Work Experience Modules: 20

1. Prepare equipment and tools, chemicals, and consumables to clean commercial floors to specifications.
2. Complete cleaning of commercial floors to standard using cleaning principles and methods.

Associated Assessment Criteria for Exit Level Outcome 1

• Don The PPE in compliance to professional appearance and safety requirements.
• Select the tools and equipment in compliance to the assignment requirements for cleaning the commercial floors.
• Conduct the inspection on equipment, tools, consumables, and chemicals record and report usage and additional stock requirements for commercial floor cleaning.

Associated Assessment Criteria for Exit Level Outcome 2

• Provide an explanation for functioning within workplaces to demonstrate a complete understanding of concepts and application within the work of work.
• Demonstrate the use of equipment, tools, chemicals and consumables to understanding of their use, storage and functions to industry standards.
• Clean the Cleaning of components of a kitchenette to comply to specifications and, cleaning procedures, and to conform to cleaning principles.
• Complete the end of task duties to industry standard and storage requirements.
• Keep the records for usage of chemicals and consumables, and their replenishment thereof for compliance to procedural requirements.

Integrated Assessment

Learner competence must be demonstrated through a variety of options which can include formative assessment including but not limited to tests, case studies, problem solving assignments, projects and practical exercises. Learners are required to do an integrated summative assessment.

Integrated Formative Assessment

The Skills Development Provider will use the curriculum to guide them on the stipulated internal assessment criteria and weighting. They will also apply the scope of practical skills and applied knowledge as stipulated by the internal assessment criteria. This formative assessment leads to entrance into the integrated External Summative Assessment.

Integrated Summative Assessment

An External Integrated Summative Assessment conducted through the relevant QCTO Assessment Quality Partner is required for the issuing of this qualification. The External Integrated Summative Assessment will focus on the Exit Level Outcomes and Associated Assessment Criteria.

The external summative assessment will be conducted through an evaluation of practical tasks and theoretical questions at an assessment centre accredited by the QCTO and conducted by an assessor registered by the AQP.